Terms Of Service

Terms of Use
Effective Date: June 6, 2022
Last Updated: February 7, 2025

Introduction

Welcome to Joanna Heath LLC (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, services, and products. By using our website and services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

Scope of Services

Joanna Heath LLC provides educational services related to wellness, nutrition, and supplementation. We also offer products including but not limited to skincare, herbal mixtures, custom canvas prints, and apparel.

No Medical Advice

All consultations and educational materials provided by Joanna Heath LLC are for informational purposes only. We do not diagnose, treat, or cure any medical conditions. You acknowledge that all services provided are educational in nature and do not constitute medical or professional healthcare advice

User Responsibilities

By using our services, you agree to:

  • Use our website and services in a lawful manner.
  • Not misuse, copy, or distribute any content from our website without permission.
  • Provide accurate information when engaging with our services.
  • Accept full responsibility for any choices you make based on the educational materials provided.

Payment Terms

Consultation Fees

  • Initial consultation: $250 (includes information gathering and basic analysis). Any additional testing is not included in this fee.
  • Follow-up consultations: $125 per hour.

Product Purchases

  • Payment is required at the time of purchase.
  • All sales for skincare products and custom canvas prints are final (see Refund & Exchange Policies below).

Refund & Exchange Policies

Skincare & Herbal Products

  • Due to the small-batch nature of our skincare and herbal mixtures, no refunds or exchanges are permitted.
  • These products are not laboratory-tested, and use is at your own discretion.
  • If you experience an adverse reaction, Joanna Heath LLC is not liable.

Custom Canvas Prints

  • Non-refundable due to their custom nature.
  • If your item arrives damaged, you must email us within 3 days of receipt with full images of the damage to initiate a replacement process.

Clothing & Apparel

  • You may exchange or return an item for a full refund if:
    • The item is unworn, undamaged, and has all original tags attached.
    • The return is initiated within 14 days of delivery.
  • Damaged or worn items are not eligible for a refund or exchange.

Intellectual Property

All content, materials, and designs on our website and within our services are owned by Joanna Heath LLC. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

Joanna Heath LLC is not responsible for any adverse effects, injuries, losses, or damages resulting from the use of our services, educational content, or products. By using our services, you agree to release Joanna Heath LLC from any claims or liabilities.

Third-Party Affiliations

Joanna Heath LLC is affiliated with Mountain Rose Herbs and utilizes Fullscript for supplementation and lab work. We are not responsible for any third-party products or services and any concerns should be directed to the respective provider.

Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the “Last Updated” date. Your continued use of our services after modifications constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Florida. Any disputes shall be resolved in the appropriate courts of Florida.

Contact Us

If you have any questions about these Terms of Use, please contact us at:

Joanna Heath LLC
[email protected]

 

"Return to Nature" With each purchase 15% of the sale proceeds are returned back to nature through the Joanna Heath Foundation Fund.