Privacy and Cookies Policy
Effective Date: January 1, 2025
Last Updated: October 21, 2025
1. Information We Collect
We may collect:
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Name, email address, billing/shipping address, and phone number
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Payment and order information
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Basic analytics such as IP address, browser type, and site interactions
We do not sell personal data to third parties.
2. How We Use Information
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To process transactions and provide requested services
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To respond to inquiries and communicate with you
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To personalize user experience and improve our services
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To comply with applicable legal obligations
3. Cookies
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Our website uses cookies to enhance user experience, track traffic, and improve functionality.
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By using the website, you consent to the use of cookies in accordance with this policy.
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You can disable cookies in your browser settings at any time.
4. Data Protection
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We maintain industry-standard security measures.
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Due to the nature of online services, we cannot guarantee absolute security.
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We are not responsible for any unauthorized access, data breaches, or third-party misuse.
5. Third-Party Tools
We may use trusted third-party services such as shipping carriers, payment processors, and analytics platforms. We are not responsible for their privacy practices.
6. User Rights
You may request to review, update, or delete your personal information by contacting us at joanna@joannaheath.com.
7. Legal Compliance
This Privacy Policy complies with applicable U.S. federal privacy laws and Florida privacy regulations.